What is considered a valid proof of payment?
A Proof of Payment is a PDF document from your bank which clearly displays the following required information:
- The Bank letterhead
- Your details – Your name and account number
- Our details – Our bank name and account number
- Date – When the transfer was initiated
- Amount - Size of deposit
- Trace ID/ Reference
Please note: When a cash deposit is made via ATM the slip generated acts as proof of payment.
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