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What is considered a valid proof of payment?

A Proof of Payment is a PDF document from your bank which clearly displays the following required information:

  • The Bank letterhead
  • Your details – Your name and account number
  • Our details – Our bank name and account number
  • Date – When the transfer was initiated
  • Amount - Size of deposit
  • Trace ID/ Reference 

Please note: When a cash deposit is made via ATM the slip generated acts as proof of payment.