How long do withdrawals take to be approved?
Local Bank Withdrawals for South African Banks only
All withdrawal requests are processed within 24 - 48 hours. However, it depends on your bank on when it will reflect in your nominated bank account.
Our finance department works from Mondays to Fridays from 8 am to 5 pm (GMT +2). We are close on all South African Public Holidays.
All withdrawal requests are processed from our Skrill/Neteller wallet are done within 24 - 48 hours. Once processed you should receive it immediately.
Our finance department works from Mondays to Fridays from 9 am to 5 pm (GMT +2). We are close on all South African Public Holidays.
What is the rule with payment gateways?
The same payment gateway used to deposit must be used to withdraw except for OZOW. In order for you to change the withdrawal gateway, you need to make a deposit greater than your previous deposit using the method you wish to withdraw with.