How long do withdrawals take to be approved?
Withdrawal requests are completed within two business days. After that, when the money appears in your designated account will be determined by your financial provider.
Our finance department is open Monday through Friday from 9 a.m. to 5 p.m. (GMT +2). We are close on all South African Public Holidays.
What is the rule with payment gateways?
The same payment gateway used to deposit must be used to withdraw. To change your withdrawal gateway, you must make a deposit that is bigger than your prior deposit using the method you wish to withdraw with.