Are screenshots valid proof of payments?
We do not accept photographs, SMS, screenshots, and bank statements as proof of payment. A valid proof of payment provided by the bank in PDF format is required. This can be requested via your banking app or online banking.
If the deposit was made via ATM then you will need to provide a picture of the slip received when the deposit was made.
Proof of payment can be sent to [email protected] once the deposit is successfully made.