Long Arrow Right External Link angle-right Search Times Spinner angle-left

Are screenshots valid proof of payments?

We do not accept bank statements, screenshots, SMS, or photographs as payment proof. Please provide the bank's official proof of payment document.   

  • A Proof of Payment is a document from your bank that distinctly shows the necessary data listed below:
  • Letterhead for the Bank Identifying information: Your name and account number 
  • Information about us: Name and account number of our bank 
  • Date - The time that the transfer started. 
  • Amount - Deposit size 
  • Reference/Trace ID  

This is available through internet banking or your banking app.